Contact Us

Pawrellapet support

Real help, from the people who run the store.

Questions about a licence key, activation or your streaming login? Email us with your order number and the address you used at checkout. We reply within one business day.

Email support

Tell us what happened and include your order number. For activation problems, send the exact error message or a screenshot so we can fix it faster.

Email the support team
Licence keys Activation Streaming setup

Store details

Trading name
Pawrellapet
Support hours
6:00 AM – midnight (UK)
Response time
Within one business day

Before you write

  • Check your spam or junk folder for the delivery email.
  • Include the order number from your confirmation email.
  • Tell us the device and app you are using.

Have a question about your order or our products? Send us a message using the form below, or contact us directly.